# Step > Step is a free banking platform for teens, young adults, and families that helps build credit history, save, and manage money. Banking services are provided by Evolve Bank & Trust, Member FDIC. Step is a financial technology company, not a bank. Step is available to US residents of any age; users under 18 open an account with a parent overseeing it, while adults 18 and older can open accounts on their own. There are no monthly, overdraft, minimum balance, or account management fees. Only users 18 and older provide a Social Security number, and it is used to verify identity, not to run a credit check. Deposits are insured up to $250,000 standard or $1,000,000 for eligible Step Black subscribers. The Step Visa Card is a secured card that works anywhere Visa is accepted; every purchase is automatically paid off from the user's available balance, and on-time payment history is reported to TransUnion, Experian, and/or Equifax so teens can build credit history before they turn 18 and adults can build credit as they spend. Step users in their 20s see an average 57-point credit score increase in their first year, Step users start with an average credit score of 721, and Step members who start building credit with Step begin 125 points above the national average. Step Black is free with a qualifying direct deposit or $4.99/mo and unlocks 3.00% savings rewards, Step EarlyPay cash advances up to $250, and up to 10% cashback with select partners. ## Core Pages ### Step Home URL: https://step.com/ # Banking for the Next Generation Step is a free banking platform offering cashback, 3.00% savings rewards, and a Step Visa Card that builds credit with every purchase. ## Key Features ### Build Credit - On-time payment history is reported to TransUnion, Experian, and/or Equifax. - Step users in their 20s see an average 57-point credit score increase in their first year. - Teens can build credit history for up to two years before they turn 18. ### Save - 3.00% savings rewards (equivalent APY) on the full balance, structured as cash rewards. - Requires Step Black status, which is free with a qualifying direct deposit or $4.99/mo. ### Cashback and Rewards - Up to 10% cashback with select Step Black partners. - 1% unlimited cashback on all other purchases with no cap. ### Step EarlyPay - Borrow up to $250 at 0% APR before payday. - Free standard ACH transfer; optional instant transfer for a fee. - Repaid automatically from the next qualifying direct deposit. ### Investing - Stock and ETF investing through Step Advisers LLC, an SEC-registered investment adviser. - Securities custodied by DriveWealth, LLC, with SIPC coverage up to $500,000. ### Direct Deposit - Access paychecks up to two days early. ## Safety and Security - Visa Zero Liability protection. - FDIC insurance up to $1,000,000 for eligible Step Black users. - Standard FDIC coverage up to $250,000. - Step is a financial technology company, not a bank. Banking services provided by Evolve Bank & Trust, Member FDIC. ## Backing and Recognition - Acquired by Beast Industries in 2026 to expand financial literacy and platform capabilities. - More than 7 million accounts and 100,000+ reviews. - Investors include Stephen Curry. --- ### About Step URL: https://step.com/about # You Deserve Better Everyone deserves banking that supports their journey to financial independence. Step empowers users to build credit, invest, save, and achieve their financial goals. ## Beast Industries Acquires Step Step's mission has always centered on improving the financial future of the next generation. Beast Industries is now partnering with Step to close the financial literacy gap and expand the platform. ## Founded by Financial Industry Veterans Step was created by CJ MacDonald and Alexey Kalinichenko, bringing together a team with more than 50 combined years of fintech experience from companies including Affirm, Google, Cash App, Square, and Stripe. ## Company at a Glance - **Mission:** Help people achieve financial independence through tools, education, and opportunities. - **Funding:** Over $500 million raised. - **Users:** Over 7 million accounts. - **Headquarters:** San Mateo, CA. - **Founded:** 2020. - **Acquired by Beast Industries:** 2026. ## Recognition - Named to CNBC's World's Top Fintech Companies 2025. - Winner of Finder Innovation Awards. - Featured in Forbes, TechCrunch, Reuters, and Business Insider. --- ### Families URL: https://step.com/families # The Free, Safe, and Easy Way to Build Credit History for Teens Step members who start building credit with Step begin 125 points above the national average. All users can earn 3.00% savings rewards, build positive credit history, and earn cashback rewards. ## Start Their Credit Journey Early Step helps children build positive credit history before they turn 18, without the risk of overspending or missed payments. ### How It Works 1. The teen uses their Step Visa Card within their available balance. 2. Purchases are automatically paid off, building positive payment history. 3. Credit history reporting to the bureaus begins at 18. Step users start with an average credit score of 721. ## Key Features ### Credit Building - The Step Visa Card is a secured Visa card that works like a debit card but builds credit history. - Smart Pay automatically pays off purchases so payments are always on time. ### Savings - 3.00% savings rewards with Step Black status. - Step Black is free with a qualifying direct deposit ($300+/month) or $500/month in card spend, or $4.99/mo. ### Rewards - Up to 10% cashback with select merchants. - 1% cashback on all other purchases. ### Security and Parental Controls - Block merchants, freeze cards, and monitor spending. - Visa Zero Liability protection. - FDIC insurance up to $1,000,000 for eligible Step Black users. - Parents can manage investing permissions for teens. ### Family Money Tools - Instant transfers. - Automated allowances. - Direct deposit support. - Peer-to-peer payments. ## Why Step No monthly fees, no account minimums, no in-network ATM fees, no interest, and no overdraft fees. Banking services provided by Evolve Bank & Trust, Member FDIC. The Step Visa Card is issued by Evolve Bank & Trust under license from Visa. --- ### Phone Plans URL: https://step.com/phone-plans # Step Mobile Ultra Unlimited Phone Plan Save up to $600 a year on a mobile plan built for young adults. Endless 5G speeds for $35 per month on AT&T's network. ## The Ultra Unlimited Plan - No long-term contract; cancel anytime. - Keep your number or get a new one with instant eSIM activation. ### What's Included - Unlimited 5G data at full speeds. - Fast service in crowded places. - 10GB 5G mobile hotspot. - Unlimited HD video streaming. - Unlimited talk and text. - Runs on AT&T's network. - Unlimited roaming data in Mexico and Canada. ## Why Step Built a Phone Plan Step Mobile was created to cut through confusion, hidden fees, and misleading pricing, providing clear, fair, transparent service that also supports credit building through Step. --- ### Marketplace URL: https://step.com/marketplace # The Marketplace A one-stop-shop for saving on essentials. Cut costs on education, car insurance, gig work, travel, and more through curated third-party partners. ## Shop - **Temu** – Coupon bundle for new customers to start saving. ## Insurance - **Insurify** – Compare car insurance quotes with average savings on annual premiums. ## Education - **Path** – AI-driven academic support, from test prep to mentorship. - **Chegg** – 10% off the first-month subscription for Chegg Study or Chegg Study Pack. - **italki** – 1-on-1 lessons in 150+ languages, pay-as-you-go. - **Earnest** – Student loan help, including cosigning and refinancing with flexible payments and no fees. ## Gigs - **Sittercity** – Earn income through babysitting, nannying, or pet sitting. - **CareerIO** – Experts source jobs and apply on your behalf. - **JobScan** – Resume optimization to improve interview chances. ## Travel - **Marriott Bonvoy** – Buy points anytime. - **Hyatt** – 20% off points. - **IHG** – Up to 150,000 points per year. - **Hilton** – Buy points and receive bonus points. - **CheapOair** – Book flights. ## Explore More - **Paramount+** – Streaming with a free trial available. - **Taskrabbit** – New customers get $10 off their first job booking with code TASK10US. --- ### Step Black Perks URL: https://step.com/step-black-perks # Step Black Perks Step Black is a subscription that is free with a qualifying direct deposit or $4.99/mo. Members receive a rotating set of partner benefits in addition to core banking features such as 3.00% savings rewards, up to 10% cashback, EarlyPay eligibility, and FDIC insurance up to $1,000,000. ## Featured Partner Benefits ### Alexandra Organic - $50 annual credit per 12-month period after enrollment. - Credit capped at $10 per transaction of $45+, up to 5 times per year. - Earn 5x points on purchases (up to $6,000 annually). ### ClassPass - 48-credit, 30-day free trial for new members. - Membership auto-renews at standard rates after the trial. - Available only to first-time ClassPass members who are active Step Black cardholders. ### inKind - $25 annual credit. - Earn 8x points on inKind credit purchases (up to $6,000/year). ### WORN - $15 credit per qualifying transaction of $65 or more at wornbrand.com. - Maximum 3 uses per year, up to $45 per 12-month period. - Earn 5x points (up to $6,000 annually). ### Sofar Sounds - Early ticket access seven days before the general public. - One free ticket with the purchase of one or more tickets per show. ### Shipt (Step Black Metal Card) - Three months free Shipt membership, then 50% off for nine months. - Free delivery on orders over $35. - Requires the Step Black Metal Card and Step Black as the default payment. ### Visa Luxury Hotel Collection (Step Black Metal Card) - Best available rate guarantee. - Room upgrade, breakfast, Wi-Fi, late checkout, VIP access, and food and beverage voucher. - Visa Infinite cardholders receive an additional amenities credit. ### Splendid Spoon - Activate via the claim credit button, then use the Step Black Card at checkout. ## Revolving Offers Additional rotating offers are surfaced in the app and are subject to change. Step does not provide, endorse, or guarantee any third-party product, service, information, or recommendation listed above. --- ## Benefits & Products ### Step EarlyPay URL: https://step.com/earlypay-get-paid-before-payday # Step EarlyPay Borrow up to $250 before payday at 0% APR with no interest, no credit check, and flexible repayment. ## How It Works 1. **Apply in minutes** – Check the eligible amount inside the Step app. 2. **Choose delivery** – Free standard ACH transfer (about three business days) or optional instant transfer for a fee. 3. **Automatic repayment** – Repaid at 0% APR from the next qualifying direct deposit paycheck. ## Amounts and Fees - Loan amounts $20 to $250, subject to eligibility. - Must be 18 or older; amounts over $100 require a qualifying direct deposit. - No interest on the loan amount. - Free standard ACH delivery; optional instant transfer adds a small fee to the repayment total. ## Eligibility - Adult (18+) Step account in good standing. - Verified identity. - Regular qualifying direct deposit set up. - Active Step Black status (30-day preview does not qualify). ## Key Benefits - Builds credit history through Step. - 3.00% savings rewards with Step Black. - Borrow any amount up to the personal limit. - Cancel pending loans before funds are deposited. --- ### Build Credit URL: https://step.com/build-credit # Build Credit for Free With Step The Step Visa Card is a secured Visa card that helps users build credit through everyday purchases, with no credit check to sign up. ## How It Works 1. **Use the card** – Every purchase contributes to positive payment history. 2. **Smart Pay** – Automatically pays the statement each month so payments are on time. 3. **Bureau reporting** – Activity is reported monthly to TransUnion, Experian, and/or Equifax. ## Credit Stats - Step users in their 20s see an average 57-point credit score increase in their first year (TransUnion, 594 users aged 21–27). - Step users start with an average credit score of 721. - Step members who start building credit with Step begin 125 points above the national average. - Up to two years of credit history reported when a teen turns 18. - No credit check required to sign up. ## Why Credit Scores Matter Better credit scores reduce the cost of major expenses such as car insurance and student loan interest rates. Individual results may vary. Participants may be compensated. --- ### Save URL: https://step.com/save # Step Savings: 3.00% Rewards ## Key Rate Details - 3.00% savings rewards, structured as cash rewards rather than traditional interest. - Requires Step Black status, which is free with a qualifying direct deposit or $4.99/mo. ## Earning Step Black Status Qualify monthly by either: - Spending $500 with the Step Visa Card, or - Receiving $300 in qualifying direct deposits. ## FDIC Insurance - Standard Step accounts: up to $250,000. - Step Black: up to $1,000,000 via program banks. Banking provided by Evolve Bank & Trust, Member FDIC. ## Features - No savings minimums. - No fees. - Round-up spare change tool. - Set savings goals. - Unlimited earning potential. ## Disclosures - The 3.00% figure represents cash rewards; it is not an interest-bearing product. - The rate is variable and may change. - New users receive a limited preview upon joining; full Step Black status requires meeting monthly thresholds. Example: A $1,000 balance held for one year could yield roughly $30 in rewards. --- ### Direct Deposit URL: https://step.com/direct-deposit # Get More With Direct Deposit Set up a qualifying direct deposit to unlock premium banking benefits at no cost. ## Key Benefits - **Early Payday** – Receive paychecks up to two days early compared to traditional banks. - **Step Black (free)** – Unlocked with $300+/month in qualifying direct deposits or $500 in monthly card spend, otherwise $4.99/mo. - **3.00% Savings Rewards** – Earned as cash rewards on FDIC-insured savings. - **Step EarlyPay Access** – Up to $250 for bills or emergencies (eligibility applies, 18+). - **Cashback** – Up to 10% with select merchants; 1% everywhere else. ## How to Set Up Direct Deposit 1. Download the Step app and open a free account. 2. Connect to the employer's payroll provider within the app. 3. Deposit $300+ per month to unlock Step Black for free. ## Other Features - Mobile check deposit. - Send and receive money. - Cash deposits at 70,000+ retail locations (for example 7-Eleven and Walgreens). - Access to 30,000+ in-network ATMs. ## How Early Are Paychecks Funds are generally available the day Step receives them, up to two days earlier than the scheduled payment date, though not guaranteed. Banking services provided by Evolve Bank & Trust, Member FDIC. --- ### Rewards URL: https://step.com/rewards # Step Rewards Program ## Cashback Rates - Up to 10% cashback on groceries, essentials, entertainment, and select partners. - 1% cashback on all other purchases, unlimited. - Step Black members earn an additional 1% on every purchase (for example, 10% becomes 11%). ## Step Black Status Earn Step Black by hitting either threshold monthly: - $500 in card spend, or - $300 in qualifying direct deposits. Otherwise available at $4.99/mo. Benefits include up to 10% cashback, 3.00% savings rewards, and EarlyPay eligibility. The average Step Black member earns over $240 per year in combined cashback and savings rewards. ## Referral Bonus - Refer a friend: you get $50 and they get $50. ## Points Program - Point value: 1 cent each. - Points do not expire while the account is open. - Redemption options: cash deposit or gift cards. - 500 points = $5.00; 1,000 points = $10.00. ## Games Earn cash by playing games through the Step app. Banking services provided by Evolve Bank & Trust, Member FDIC. Step Visa Card issued by Evolve Bank & Trust. --- ### Investing URL: https://step.com/investing # Step Investing ## Overview Start investing with as little as $1. Buy and sell thousands of stocks commission-free, including fractional shares of companies and ETFs. ## Features ### Risk-Based Recommendations Investment suggestions are tailored to a stated risk tolerance: - **Low** – Less volatile than the broader market. - **Moderate** – Volatility similar to the overall market. - **High** – Greater volatility than the overall market. ### Investment Options - Whole and fractional shares. - Stocks and ETFs. - Round-Up investing (spare change from purchases invested automatically). ## Insurance and Protection - Deposits FDIC-insured up to $250,000 via Evolve Bank & Trust. - Stock and ETF accounts SIPC-insured up to $500,000 through DriveWealth, LLC. ## Under-18 Eligibility Minors cannot directly own securities. A parent creates the account and oversees activity. Upon turning 18, full ownership transfers to the user. ## Tax Notes Parents are responsible for reporting taxable income on minor subaccounts. Consult a qualified advisor for personal guidance. Investment and advisory services provided by Step Advisers LLC, an SEC-registered investment adviser. Investing in securities involves risks, including the potential loss of money. --- ## Education For financial education articles, see the links below: - [Money 101: Banking Basics](https://step.com/money-101/banking-basics): Money 101 topic guide covering banking fundamentals. - [Money 101: Budgeting and Purchasing Decisions](https://step.com/money-101/budgeting-purchasing-decisions): Money 101 topic guide on budgeting and everyday spending decisions. - [Money 101: Build Credit](https://step.com/money-101/build-credit): Money 101 topic guide on building credit history and understanding credit scores. - [Money 101: Investing](https://step.com/money-101/investing): Money 101 topic guide on investing basics for beginners. - [Money 101: Making Money and Saving](https://step.com/money-101/making-money-and-saving): Money 101 topic guide on earning income and building savings habits. - [Money 101: Phone Plans](https://step.com/money-101/phone-plans): Money 101 topic guide on choosing and managing a mobile phone plan. - [Money 101: Top Videos](https://step.com/money-101/top-videos): Curated video explainers from Step's financial education library. - [10 Common Budgeting Mistakes to Avoid](https://step.com/money-101/post/10-common-budgeting-mistakes-to-avoid): Money 101 financial education article. - [10 Creative Ways to Save Money You've Probably Never Thought Of](https://step.com/money-101/post/10-creative-ways-to-save-money-youve-probably-never-thought-of): Money 101 financial education article. - [15 Side Business Ideas Gen Z Can Start With $500 or Less](https://step.com/money-101/post/15-side-business-ideas-gen-z-can-start-with-usd500-or-less): Money 101 financial education article. - [3 Easy Ways to Get Into the Habit of Saving Money](https://step.com/money-101/post/3-easy-ways-to-get-into-the-habit-of-saving-money): Money 101 financial education article. - [3 Tips for Making the Most of Your Summer Job or Internship](https://step.com/money-101/post/3-tips-for-making-the-most-of-your-summer-job-or-internship): Money 101 financial education article. - [4 Common Banking Fees and How to Avoid Them](https://step.com/money-101/post/4-common-banking-fees-how-to-avoid-them): Money 101 financial education article. - [5 Common Tax Mistakes That Can Delay Your Refund](https://step.com/money-101/post/5-common-tax-mistakes-that-can-delay-your-refund): Money 101 financial education article. - [5 Good Money Habits to Start Developing Now](https://step.com/money-101/post/5-good-money-habits-to-start-developing-now): Money 101 financial education article. - [5 Reasons Responsible Borrowing Matters](https://step.com/money-101/post/5-reasons-responsible-borrowing-matters): Money 101 financial education article. - [5 Ways to Make Money Online](https://step.com/money-101/post/5-ways-to-make-money-online): Money 101 financial education article. - [A Beginner's Guide to Budgeting: How to Get Started](https://step.com/money-101/post/a-beginners-guide-to-budgeting-how-to-get-started): Money 101 financial education article. - [A Guide to Investing for Teens](https://step.com/money-101/post/a-guide-to-investing-for-teens): Money 101 financial education article. - [A Parent's Guide: How to Set Up Efficient Banking for Teens](https://step.com/money-101/post/a-parents-guide-how-to-setup-efficient-banking-for-teens): Money 101 financial education article. - [A Teen's Guide to Earning Money](https://step.com/money-101/post/a-teens-guide-to-earning-money): Money 101 financial education article. - [Automate Your Savings: The Smarter Way to Grow Money](https://step.com/money-101/post/automate-your-savings-in-2025-the-smarter-way-to-grow-money): Money 101 financial education article. - [Best Prepaid Phone Plans With Unlimited Data](https://step.com/money-101/post/best-prepaid-phone-plans-with-unlimited-data-in-2025): Money 101 financial education article. - [Borrow Like a Pro: How Loans Can Help Stretch Your Budget](https://step.com/money-101/post/borrow-like-a-pro-how-loans-can-help-to-stretch-your-budget): Money 101 financial education article. - [Borrowing Money: Smart, Risky, and Expensive Options](https://step.com/money-101/post/borrowing-money-the-smart-the-risky-and-the-expensive-options): Money 101 financial education article. - [Cash Advances for Gig Workers](https://step.com/money-101/post/cash-advances-for-gig-workers): Money 101 financial education article. - [Common Credit Mistakes](https://step.com/money-101/post/common-credit-mistakes): Money 101 financial education article. - [Common Credit Mistakes Young Adults Can Avoid](https://step.com/money-101/post/common-credit-mistakes-young-adults-can-avoid-in-2025): Money 101 financial education article. - [Common Credit Report Errors That Could Be Hurting Your Score](https://step.com/money-101/post/common-credit-report-errors-that-could-be-hurting-your-score): Money 101 financial education article. - [Credit vs Debit: Which Is Better for Everyday Spending](https://step.com/money-101/post/credit-vs-debit-which-is-better-for-your-everyday-spending): Money 101 financial education article. - [Different Types of Credit Cards](https://step.com/money-101/post/different-types-of-credit-cards): Money 101 financial education article. - [Do Personal Loans Build Credit](https://step.com/money-101/post/do-personal-loans-build-credit): Money 101 financial education article. - [Does a Hard Credit Check Affect Your Credit Score](https://step.com/money-101/post/does-a-hard-credit-check-affect-your-credit-score): Money 101 financial education article. - [Does a Cash Advance Affect Your Credit Score](https://step.com/money-101/post/does-cash-advance-affect-your-credit-score): Money 101 financial education article. - [Does Paying Bills Help Build Your Credit](https://step.com/money-101/post/does-paying-bills-help-build-your-credit): Money 101 financial education article. - [Everything You Need to Know About Investing: A Beginner's Guide](https://step.com/money-101/post/everything-you-need-to-know-about-investing-a-beginners-guide): Money 101 financial education article. - [Gen Z Credit Scores at a 5-Year Low](https://step.com/money-101/post/gen-z-credit-scores-5-year-low-2026): Money 101 financial education article. - [Get an Advance on Your Paycheck](https://step.com/money-101/post/get-an-advance-on-your-paycheck): Money 101 financial education article. - [Hard Pull vs Soft Pull: What Actually Happens When You Check Your Credit](https://step.com/money-101/post/hard-pull-vs-soft-pull-what-actually-happens-when-you-check-your-credit): Money 101 financial education article. - [Here's How to Budget in Your Teens](https://step.com/money-101/post/heres-how-to-budget-in-your-teens): Money 101 financial education article. - [How Can a Teenager Build Credit](https://step.com/money-101/post/how-can-a-teenager-build-credit): Money 101 financial education article. - [How Do Credit Scores Work](https://step.com/money-101/post/how-do-credit-scores-work): Money 101 financial education article. - [How Many Americans Are Living Paycheck to Paycheck](https://step.com/money-101/post/how-many-americans-are-living-paycheck-to-paycheck-in-2025): Money 101 financial education article. - [How Step Builds Credit](https://step.com/money-101/post/how-step-builds-credit): Money 101 financial education article. - [How Step EarlyPay Works](https://step.com/money-101/post/how-step-earlypay-works): Money 101 financial education article. - [How the Step Card Works](https://step.com/money-101/post/how-the-step-card-works): Money 101 financial education article. - [How to Budget Like a Boss: The 50/30/20 Rule](https://step.com/money-101/post/how-to-budget-like-a-boss-introducing-the-50-30-20-rule): Money 101 financial education article. - [How to Build Credit as a College Student](https://step.com/money-101/post/how-to-build-credit-as-a-college-student): Money 101 financial education article. - [How to Build Credit at 18](https://step.com/money-101/post/how-to-build-credit-at-18): Money 101 financial education article. - [How to Build Credit at 18: Playbook](https://step.com/money-101/post/how-to-build-credit-at-18-playbook-2026): Money 101 financial education article. - [How to Create a Weekly Budget Plan for Students](https://step.com/money-101/post/how-to-create-a-weekly-budget-plan-for-students): Money 101 financial education article. - [How to File Your Taxes for Free With Step](https://step.com/money-101/post/how-to-file-your-taxes-for-free-with-step): Money 101 financial education article. - [How to Get Emergency Cash Fast Without High Fees or Credit Checks](https://step.com/money-101/post/how-to-get-emergency-cash-fast-without-high-fees-or-credit-checks): Money 101 financial education article. - [How to Get Small Cash Advance Loans Without High Fees](https://step.com/money-101/post/how-to-get-small-cash-advance-loans-without-high-fees): Money 101 financial education article. - [How to Get Your First Auto Loan Without a High Credit Score](https://step.com/money-101/post/how-to-get-your-first-auto-loan-without-a-high-credit-score): Money 101 financial education article. - [How to Make Money Playing Games With Step Earn](https://step.com/money-101/post/how-to-make-money-playing-games-with-step-earn): Money 101 financial education article. - [How to Make Money Playing Solitaire](https://step.com/money-101/post/how-to-make-money-playing-solitaire-in-2025): Money 101 financial education article. - [How to Maximize Your Tax Refund](https://step.com/money-101/post/how-to-maximize-your-tax-refund-in-2025): Money 101 financial education article. - [How to Pay for College Without Drowning in Debt](https://step.com/money-101/post/how-to-pay-for-college-without-drowning-in-debt): Money 101 financial education article. - [How to Set Up a Bank Account for Your Teen](https://step.com/money-101/post/how-to-set-up-a-bank-account-for-your-teen): Money 101 financial education article. - [How to Spend Money Wisely in Your Teens](https://step.com/money-101/post/how-to-spend-money-wisely-in-your-teens): Money 101 financial education article. - [How to Stop Overdraft Fees](https://step.com/money-101/post/how-to-stop-overdraft-fees): Money 101 financial education article. - [Is Zelle Safe](https://step.com/money-101/post/is-zelle-safe-in-2025): Money 101 financial education article. - [Loud Budgeting: TikTok Trend Turned Solid Financial Advice](https://step.com/money-101/post/loud-budgeting-tiktok-trend-turned-solid-financial-advice): Money 101 financial education article. - [Need a Small Cash Advance](https://step.com/money-101/post/need-a-small-cash-advance): Money 101 financial education article. - [Paying Taxes on Profits: Stocks, Crypto, and More](https://step.com/money-101/post/paying-taxes-on-profits-what-you-need-to-know-about-stocks-crypto-and-more): Money 101 financial education article. - [Snowball vs Avalanche: The Best Ways to Pay Off Debt](https://step.com/money-101/post/snowball-vs-avalanche-the-best-ways-to-pay-off-debt): Money 101 financial education article. - [Step Black: How to Maximize Your 7-Day Free Trial, Build Credit, and Earn](https://step.com/money-101/post/step-black-how-to-maximize-your-7-day-free-trial-build-credit-and-earn): Money 101 financial education article. - [Step's Tax Document Checklist](https://step.com/money-101/post/steps-tax-document-checklist): Money 101 financial education article. - [Tax Benefits of Charitable Giving: What Young Adults Should Know](https://step.com/money-101/post/tax-benefits-of-charitable-giving-what-young-adults-should-know): Money 101 financial education article. - [Tax Season: A Beginner's Guide for Teens](https://step.com/money-101/post/tax-season-a-beginners-guide-for-teens): Money 101 financial education article. - [The 57-Point Effect](https://step.com/money-101/post/the-57-point-effect): Money 101 financial education article. - [The Benefits of Giving Back: How Donating Can Boost Your Financial Wellbeing](https://step.com/money-101/post/the-benefits-of-giving-back-how-donating-can-boost-your-financial-wellbeing): Money 101 financial education article. - [The Teenager's Guide to Saving Money](https://step.com/money-101/post/the-teenagers-guide-to-saving-money): Money 101 financial education article. - [Tracking Your Finances: A Guide for Teens](https://step.com/money-101/post/tracking-your-finances-a-guide-for-teens): Money 101 financial education article. - [Understanding Loan Types: A Beginner's Guide](https://step.com/money-101/post/understanding-loan-types-a-beginners-guide): Money 101 financial education article. - [Understanding Short-Term Loans](https://step.com/money-101/post/understanding-short-term-loans): Money 101 financial education article. - [What Is a Credit Score](https://step.com/money-101/post/what-is-a-credit-score): Money 101 financial education article. - [What Is On-Demand Pay: How It Works](https://step.com/money-101/post/what-is-on-demand-pay-how-it-works): Money 101 financial education article. - [Why Is Building Positive Credit Important](https://step.com/money-101/post/why-is-building-positive-credit-important): Money 101 financial education article. - [Will Student Loans Hurt My Credit to Buy a Car](https://step.com/money-101/post/will-student-loans-hurt-my-credit-buy-a-car): Money 101 financial education article. ## Legal & Policies ### Privacy Policy URL: https://step.com/policies/privacy Last updated: June 13, 2025. ## Who We Are Step Mobile, Inc. is a financial services company. This policy covers Personal Information collected via the website and mobile app from users under 18 (U18 Users), adults overseeing accounts for minors, and users under 13 (U13 Users). ## Information Collected ### Identification Information - Adults overseeing accounts: name, address, SSN, username, phone, email, date of birth, face photo, government ID, signature. - Optional: contacts list, income and employment details, payment methods. ### Communication Information Customer support interactions, surveys, questionnaires, and contest responses. ### Technical Information - Usage data (pages visited, features used, transactions). - IP address, device ID, browser type, OS version. - Location data (IP-based estimate on the web; GPS, Wi-Fi, or Bluetooth on the app when permitted). ### Third-Party Information - **Identity Verification:** From credit bureaus, verification services, and financial institutions. - **Social Media:** Interactions on Step's Instagram, Facebook, X, Discord, and LinkedIn pages. - **Financial:** Via Plaid when linking bank accounts and DriveWealth for investing. - **Advertising:** Via Impact Tech, Inc. from referral interactions. ## How Information Is Used - **Service Delivery:** Account management, identity verification, payment processing, transfers. - **Internal Purposes:** Product development, fraud prevention, regulatory compliance, audits. - **Marketing:** Tailored offers via phone, email, or postal mail. Non-personal and aggregated data may be used for research and shared for informational purposes. ## How Information Is Shared - **Credit and Identity Verification:** With credit bureaus and biometric providers (Persona is used for facial geometry analysis). - **Vendors and Service Providers:** IT, payments, SMS, fraud prevention, analytics. - **Business Partners:** Evolve Bank & Trust (banking), Visa (cards), DriveWealth (investing), Gigs Wireless (mobile plans), Bridge Money (rewards). - **Legal and Security:** When required by law, to prevent fraud, or in a business transaction or bankruptcy. ## Cookies and Analytics - **Google Analytics:** Tracks website usage; opt-out available. - **Meta Pixel:** Used for remarketing; tracks activity across sites. - **TikTok Pixel:** Collects usage data for ad targeting. - **Microsoft Advertising:** Collects data for targeted ads. - **Web Beacons and Clear GIFs:** Track email opens and page interactions. - **Do Not Track:** The site responds to Global Privacy Control (GPC) signals only. ## Data Retention Data is kept as long as needed to provide services, resolve disputes, comply with law, or fulfill the original collection purpose. ## Your Choices - **Marketing Emails:** Unsubscribe via the email footer link. - **Cookies:** Adjustable via site cookie settings. - **Account or Data Deletion:** Contact privacy@step.com or use the in-app request option. ## Children's Use - Under-13 users may use the app with parental consent. - U18 Users must have an adult overseeing their account. - Parents can request info, corrections, or deletion by contacting privacy@step.com. ## California Privacy Rights (CCPA) Key rights for California residents include the right to know, delete, correct, and access personal information, the right to opt out of sale or sharing, and non-discrimination for exercising these rights. Contact for California requests: privacy@step.com or 1-888-378-6023. General contact: privacy@step.com. --- ### Children's Privacy (COPPA) URL: https://step.com/policies/coppa Last updated: June 20, 2025. Effective: January 24, 2022. Supplemental details on how Step handles children's data, beyond what is covered in the main Privacy Policy. ## Data Collection From Children To create an account, children must provide: - Parent phone number for consent verification. - Name, date of birth, phone number, email, and mailing address. - Technical and cookie data when using the platform. Data is kept only as long as reasonably necessary for its purpose, security, or legal requirements. ## Parental Access and Control Parents may contact privacy@step.com to: - Review collected information. - Update the child's data. - Request deletion. - Stop further data collection or use. Deleting a child's information means they can no longer use Step services. ## Under-13 Handling When Step identifies a user as under 13, parental contact is requested before any account setup proceeds; verifiable consent is required first. --- ### Product Disclosures URL: https://step.com/policies/disclosures Last updated: May 11, 2023. ## Credit Building - Positive credit history reported to TransUnion, Experian, and/or Equifax for Step Visa Card activity. - Users under 18 can build credit history for up to two years before their birthday. - Step users in their 20s see an average 57-point credit score increase in their first year, observed among 594 Step users aged 21–27 over 360 days. Individual results vary. ## Savings and Rewards - No interest earned; rewards are cash-funded by Step, equivalent to 3.00% APY (variable). - Requires Step Black status, which is free with a qualifying direct deposit ($300+/month) or $500/month in card spend, or $4.99/mo. - 10% cashback with select Step Black partners; 1% cashback on all other purchases. - National average savings rate reference from FDIC, accurate as of the disclosure's publication. ## Banking - Step is a financial technology company, not a bank. Banking services provided by Evolve Bank & Trust, Member FDIC. - FDIC deposit insurance up to $250,000 standard; up to $1,000,000 for eligible Step Black users via program banks. - Early direct deposit access available, potentially up to two days early. ## Investing - Investment and advisory services provided by Step Advisers LLC, an SEC-registered investment adviser. - Securities custodied by DriveWealth, LLC (FINRA member), insured by SIPC up to $500,000. - Investing in securities involves risks, including the potential loss of money. ## Step EarlyPay - Loan amounts $20–$250, subject to eligibility. - Must be 18 or older; loans over $100 require a qualifying direct deposit. - No fee for ACH transfer; optional instant transfer available for a fee. ## Tax Services - Step is not a tax advisor; consult a qualified tax professional. - Accuracy guarantee and penalty reimbursement up to $10,000 available under specific conditions. --- ## Support ### FAQ URL: https://step.com/faq # Frequently Asked Questions ## Getting Started With Step **How old do I have to be to join Step?** Step is available to US residents and there is no age requirement — anyone can open a Step account. Users under 18 need a parent, guardian, or trusted adult on the account. **Why is a cell phone number required?** A mobile device and unique phone number are used to verify the account via SMS. A child without their own phone can have an account created and managed by a parent from the parent's Step app. **Why is a Social Security number needed?** Only users 18 and older provide an SSN. It is used to verify identity as required of every bank, not to run a credit check. **Do you check my credit history?** No. Step makes no inquiries against credit history and does not use the SSN to run a credit check. **How do I create my username?** Profile → Edit Account Information → Username. Usernames are 15 characters max, letters and numbers only — no hyphens or underscores. **Can I use Step before my Step Card arrives?** Yes. A Virtual Step Card with its own card number is issued instantly for online purchases and mobile wallets. **Can I create a Step account if I'm not in the US?** Step is a US banking service currently available to US residents, and you need to be in the US to create an account. An existing account's Step Visa Card works internationally anywhere Visa is accepted. ## What Is Step **What is Step and how does it work?** Step is a financial platform for the next generation: a customized Step Visa Card and an account managed from the Step app for saving, spending, sending money, investing, and building credit history before turning 18. With Smart Pay, charges are paid in full and on time. There are no monthly fees. **Is Step a bank?** No. Step is not a bank — it is a free banking platform built for teens, young adults, and families. Banking products and services are provided through Step's partner, Evolve Bank & Trust, Member FDIC since 1934. **Are there any fees?** There are no monthly, overdraft, minimum, or account management fees. **Is my money safe and secure?** Accounts are insured up to $250,000 through Evolve Bank & Trust, Member FDIC. Every purchase is protected by Visa's Zero Liability Policy, so you are never responsible for charges you did not authorize. Step uses bank-level security and data encryption. **If Step is free, how do you make money?** Through interchange fees paid by the merchant bank when the card is used, not through fees charged to users. **Can I make suggestions for features or improvements?** Yes — start a chat in the app or email hello@step.com. **How does my Step Card help me build credit?** Using the Step Visa Card with Smart Pay builds positive payment history. Once the account holder turns 18 and verifies as an adult, Step reports that history to TransUnion, Experian, and/or Equifax. **Can I earn a referral bonus with Step?** You earn a $50 referral bonus when a friend signs up with your link, and they get $50 too, once eligibility requirements are met. Referrals are available to active Step users and may be capped. ## Adding Money **How do I add money to my Step Card?** - Link a debit card from another bank for an instant transfer (a small fee may apply below a minimum) - Link a bank account or a service like Venmo, Cash App, or PayPal (1–3 business days) - Set up direct deposit with an employer - Deposit cash at one of 70,000 retail locations **How do I check my balance?** The balance appears at the top of the app homescreen and updates in real time as merchants charge the card. **How do I send money to someone else on Step?** Move Money → Transfer Money → Send Money To, then enter the recipient's username or phone number, the amount, an optional note, and confirm. **How do I add money to a teen's account?** Move Money → select the teen → enter the amount, funding source, and an optional note → Review → Confirm. Transfers appear in both accounts' transaction history. **How do I link a bank account?** Move Money → Linked Accounts → Link a Bank Account. Step does not see or store bank credentials; the connection is processed by Plaid. **Can I use a prepaid debit card to add money?** Bank-issued prepaid cards can sometimes be linked. Retail gift-card-style prepaid cards cannot. **What is Step's routing number?** 084106768. The account number is in the app under Profile → Details → Account & Routing Number. **Can I set up direct deposit?** Yes. Employers need the account and routing numbers, and a direct deposit form can be printed or emailed from the app. Direct deposit can make pay available up to 2 days early, depending on when the employer sends notification. **Can I set up recurring transfers to my teen?** Yes — Move Money → Recurring Transfers → add a new transfer, selecting funding source, recipient, amount, and frequency. Existing transfers can be edited, skipped, or deleted. **Are there limits on withdrawals, deposits, and sends?** Yes. Account limits are listed in the Help Center. ## Your Step Visa Card **When will I get my Step Card?** A virtual card is available instantly once the account is verified or a parent is on the account. Physical cards ship via USPS and arrive within 14–21 business days. **How do I activate my Step Card?** Cards → select the card → Activate, then follow the prompts. **Is my Step Card a credit card?** The Step Visa Card is a secured spending card. It is technically a credit card but secured against the account balance, so it cannot be overspent. With Smart Pay it builds credit history even before 18. **Where can I use my Step Card?** Anywhere Visa is accepted — swipe, chip, or tap. The virtual card works online and in Apple Pay or Google Pay before the physical card arrives. **Will I be able to use an ATM?** Yes — 30,000 fee-free ATMs for withdrawals. Deposits cannot be made at an ATM. **Do I need a PIN?** Not in stores — select credit and sign. An ATM PIN can be created after the physical card is activated via Move Money → Withdraw Money → ATM. **How do I replace my Step Card?** Physical: Cards → Physical Card → Replace Card, choose a reason, confirm shipping. Reporting a card lost, stolen, or never arrived cancels the old card immediately; the replacement arrives in 14–21 business days. Virtual: Cards → Virtual Card → Replace Virtual Card issues a new number instantly. **Will I have to make a monthly payment like a regular credit card?** No. Only money secured in the Step account can be spent, and Smart Pay settles purchases automatically — there is no month-end balance and no overdraft fees. **Why don't I see my refund yet?** Refunds take up to 5–10 business days to process, depending on the merchant. **Why did the gas station hold more money than I spent?** Gas stations pre-authorize a larger amount to confirm funds. The hold is usually released once the actual charge posts, though it can take a day or longer. ## Parent Oversight **Why do I need a parent on my account?** Legally you must be over 18 to open a US bank account. Anyone under 18 can create a Step account with an adult over 18 overseeing it. That adult has their own Step account and some visibility into the teen's account until the teen turns 18. **How do I invite my parent to Step?** During account creation, Step asks for the adult's name and sends them a text invite. Once they create their own account and accept, the teen's account is fully activated. **Can I create an account without one?** An account can be created, but money cannot be moved in or out. Adding an adult unlocks ordering the Step Card, adding and transferring money, sending and receiving money with friends and family, and earning referral credits. **Can I have two adults on the account?** Yes. The main adult on a family can invite a second adult, who can send and request money with family members, set up allowances or recurring payments, and view teen account activity. Invite via the icon in the top-right corner → Invite next to Family Accounts. **How do I invite my teen to Step?** Both people download the app and create their own accounts, then the adult taps "Unlock a Step Card for a Teen." For a child without a phone, choose "My child doesn't have a phone." **How do I add another teen?** Tap the icon in the top-right corner → Invite next to Family Accounts, then follow the prompts. **What controls do I have?** View the teen's balance and real-time activity, add money, manage or freeze their card, and update their details. ## Account Maintenance **I got a new phone number. How do I update my account?** Logged in: Profile → Edit Account Details → phone number. Logged out: tap "Changed Phone Number?" and sign in with the signup email. An adult on a teen's account can also update it from their own app. **How do I update my email address?** Profile → Edit Account Details → email address. **What should I do about a charge I don't recognize?** Select the transaction → "Issue with transaction?" to report it. The card can also be reported stolen via Cards → Replace Card → "Someone stole my card," which cancels it and issues a new number. **How do I contact Step Customer Service?** Email hello@step.com or start a live chat in the app (icon in the top-right corner → Contact Us → Send us a message). Support is available 7 days a week, 6 AM–7 PM PT Monday to Friday and 6 AM–6 PM PT on weekends and holidays. There is no phone support. **My account is suspended. How can I get back in?** Step suspends accounts when unusual activity is detected and contacts the account holder by email to restore access. **How do I cancel my account?** Start a chat in the app and the support team will close the account. ## Parent Managed Accounts **Can younger children use Step?** Yes. Parent managed accounts are designed for younger kids who are not ready for a full account or do not have their own phone. **Does my child need a phone?** No. The child spends and saves with their Step Visa Card while the account is managed entirely from the parent's Step app. **How old does my child need to be?** A free parent managed account can be opened at any age. **Can they log in on an iPad or tablet?** No — parent managed accounts have no separate login credentials. The parent can show the balance from their own app. **What controls do I have?** Add allowances, create and fund savings goals, withdraw from the account, decide how much is accessible, and monitor Step Visa Card purchases in real time. **How do I upgrade my child to their own app?** Select their account → Profile → Upgrade → "Get your teen their own app," then enter their phone number. They follow the invite link, sign up, verify their phone and email, and accept the invite — the parent keeps full visibility. --- ### Security URL: https://step.com/security # Your Security Is Our Top Priority Step provides a secure banking experience backed by biometric protection, 24/7 fraud monitoring, and FDIC insurance. ## Security Features - Biometric account access. - 24/7 fraud monitoring. - Instant account freeze from the app. - Encrypted personal information. - FDIC insurance up to $1,000,000 for eligible Step Black users. - Visa Zero Liability protection for unauthorized charges. ## Benefits - **Step EarlyPay** – Get paid early. - **Credit Building** – Build credit for free with the Step Visa Card. - **Save** – 3.00% savings rewards with Step Black. - **Direct Deposit** – Get paychecks up to two days early. - **Rewards** – Up to 10% cashback with select partners. - **Investing** – Stocks and ETFs through Step Advisers LLC. ## About Step is a financial technology company, not a bank. Banking services provided by Evolve Bank & Trust, Member FDIC. The Step Visa Card is issued by Evolve Bank & Trust under license from Visa U.S.A., Inc. Standard FDIC coverage is $250,000; up to $1,000,000 is available for eligible Step Black users.