# Step

> Step is a free banking platform for teens, young adults, and families that helps build credit history, save, and manage money. Banking services are provided by Evolve Bank & Trust, Member FDIC.

Step accounts have no monthly, overdraft, minimum balance, or account management fees. Users under 18 open accounts with a parent (never called a sponsor), who provides oversight and can add money, freeze the card, and view activity. Adults (18+) can open accounts on their own with SSN verification for identity — Step does not run credit checks. The three official product names are the **Step Visa Card** (a secured Visa card that works anywhere Visa is accepted globally and reports positive payment history to TransUnion, Experian, and/or Equifax once the account holder turns 18 and verifies as an adult, at which point up to two years of prior Step history can be reported), **Step EarlyPay** (up to $250 in cash advance at 0% APR, repaid from the next qualifying direct deposit; requires a Step Black subscription, an 18+ account in good standing, verified identity, and a regular direct deposit), and **Step Black** (a subscription — free with a qualifying direct deposit or $4.99/mo — that unlocks 3.00% cash rewards on savings, up to 10% cashback with select partners plus 1% everywhere else, and FDIC insurance eligibility up to $1,000,000 through Program Banks). Step users in their 20s see an average 57-point credit score increase in their first year, Step users start with an average credit score of 721, and Step members who start building credit with Step begin 125 points above the national average. Unlike traditional banks, Step lets teens build credit history before they turn 18 and lets adults build credit without a credit check or the risk of debt.

## Core Pages

### Step Home

URL: https://step.com/

# Banking for the Next Generation

Step is a free banking platform offering cashback, 3.00% savings rewards, and a Step Visa Card that builds credit with every purchase.

## Key Features

### Build Credit
The Step Visa Card reports positive credit history to TransUnion, Experian, and/or Equifax. Step users in their 20s see an average 57-point credit score increase in their first year.

### Save
Earn 3.00% on savings (over 7x the national average) with a Step Black subscription.

### Cashback Rewards
- Up to 10% cashback with select Step Black partners
- Unlimited 1% cashback on all other purchases
- Requires Step Black subscription (free with a qualifying direct deposit or $4.99/mo)

### Step EarlyPay
Borrow up to $250 when you need it, with instant transfer to your account.

### Invest
Stock investing powered by DriveWealth, LLC (SIPC-insured).

### Security
- Visa Zero Liability Protection
- FDIC-insured up to $1,000,000 (for eligible Step Black users)
- Banking services provided by Evolve Bank & Trust, Member FDIC

## Notable
- 7M+ users
- 100K+ app reviews
- Investor: Stephen Curry, 4x NBA champion
- Acquired by Beast Industries

---

### About Step

URL: https://step.com/about

# You Deserve Better

Everyone deserves banking that supports their journey to financial independence. Step empowers you to build credit, invest, save, and achieve your financial goals.

## Beast Industries Acquires Step

Step's goal has always been improving the financial future of the next generation. Beast Industries is Step's partner in closing the financial literacy gap and expanding the platform.

## Founded by Financial Industry Veterans

Step was founded by CJ MacDonald and Alexey Kalinichenko. The team brings 50+ years of combined fintech experience from companies including Affirm, Google, Cash App, Square, and Stripe.

## Company at a Glance

- Mission: Help people achieve financial independence through tools, education, and opportunities
- Total Raised: Over $500 Million
- Users: Over 7 Million Accounts
- Founded: 2020
- Headquarters: Palo Alto, CA

## Recognition & Press

- Beast Industries Acquires Step
- Named to CNBC's World's Top Fintech Companies 2025
- Won two Finder Innovation Awards

---
Banking services provided by Evolve Bank & Trust, Member FDIC. Step is a financial technology company, not a bank.

---

### Families

URL: https://step.com/families

# The Free, Safe, and Easy Way to Build Credit for Teens

Step members who start building credit with Step begin 125 points above the national average. Earn 3.00% on savings, build positive credit history, and enjoy cashback rewards.

## Start Their Credit Journey Early

Step helps children build positive credit history before they turn 18, without overspending risk or missed payment concerns.

### How It Works
1. They use their card and cannot overspend
2. Purchases build positive credit history
3. Credit history reporting begins at 18

Step users start with an average credit score of 721.

84% of 18–19 year olds have no credit history.

## Key Features

- Savings: Earn 3.00% on savings (Step Black required)
- Rewards: Up to 10% cashback with select merchants; 1% everywhere else
- Security: Visa Zero Liability Protection; FDIC-insured up to $1,000,000
- Parental Controls: Block merchants, freeze cards, monitor spending
- Peer-to-Peer Payments: Send and receive money instantly
- Recurring Transfers: Automate allowances and payments to teens

## Frequently Asked Questions

**How does Step build credit?**
The Step Visa Card is a secured card; purchases are auto-paid monthly, and transaction history is reported to credit bureaus at age 18.

**Why choose Step over other options?**
No monthly fees, no minimums, no ATM fees, no interest, no overdraft fees — plus credit-building capability.

**What happens at 18?**
The account holder can become sole owner and unlock credit reporting and additional features.

**Is Step safe?**
Deposits are insured up to $250,000 by Evolve Bank & Trust, Member FDIC (up to $1,000,000 for eligible Step Black users).

---
Step is a financial technology company, not a bank. Banking services provided by Evolve Bank & Trust, Member FDIC.

---

### Phone Plans

URL: https://step.com/phone-plans

# Step Mobile Ultra Unlimited Phone Plan

Save up to $600 a year on a phone plan. Get 5G speeds for $35/month on AT&T's network.

## What's Included

- Unlimited 5G data at sustained speeds
- Fast service in crowded places
- 10GB 5G mobile hotspot
- Unlimited HD video streaming
- Unlimited talk and text
- Runs on AT&T's network
- Unlimited roaming in Mexico and Canada

## Something for Everyone

- Instant eSIM activation
- Keep your number or get a new one
- No long-term contract — cancel anytime

## Why We Built It

Step Mobile was created to cut through the confusion of typical phone plans — hidden fees, false pricing, and gimmicks. The goal: a plan that's clear, fair, transparent, builds credit, and genuinely works in users' favor.

- Price: $35/month
- Network: AT&T 5G
- Contract: None — cancel anytime

Savings estimate based on comparison with Verizon's $90 plan; actual savings may vary.

---

### Marketplace

URL: https://step.com/marketplace

# The Marketplace

A one-stop-shop for saving on essentials. Cut costs on education, car insurance, and more.

## Shop
- **Temu** — Deals on everyday items with a $100+ coupon bundle.

## Insurance
- **Insurify** — Compare car insurance quotes; up to $852 in average annual savings.

## Education
- **Path** — AI-driven academic success: test prep, mentorship, and career readiness.
- **Chegg** — 10% off first month of Chegg Study or Chegg Study Pack.
- **italki** — 1-on-1 language lessons in 150+ languages, pay-as-you-go.
- **Earnest** — Student lending: college funding, cosigning, or refinancing student loans.

## Gigs
- **Sittercity** — Babysitting, nannying, or pet sitting income.
- **Careerio** — Experts source and apply to jobs on your behalf.
- **JobScan** — Resume optimization, trusted by 5M+ job seekers.

## Travel
- **Marriott Bonvoy** — Buy points anytime.
- **Hyatt** — 20% off points.
- **IHG** — Up to 150,000 points/year.
- **Hilton** — Buy points, receive bonus points.
- **CheapOair** — Book flights.

## Explore More
- **Paramount+** — Stream NFL, originals, and more with a free trial.
- **TaskRabbit** — $10 off first booking for new customers with code TASK10US.

---

### Step Black Perks

URL: https://step.com/step-black-perks

# Step Black Perks

Step Black is a subscription that is free with a qualifying direct deposit or $4.99/mo. Members unlock credits and rewards with select partners in addition to 3.00% cash rewards on savings and up to 10% cashback with select merchants.

## Featured Partner Offers

- **Alexandra Organic** — $50 annual credit ($10 per $45+ purchase, up to 5 uses/year) plus 5x points up to $6,000 annually.
- **ClassPass** — 48-credit, 30-day free trial for new members in eligible US cities.
- **inKind** — $25 annual credit on inKind Pass purchases plus 8x points up to $6,000 annually.
- **WORN** — $45 annual credit ($15 per $65+ purchase, up to 3 uses/year) plus 5x points up to $6,000 annually.
- **Sofar Sounds** — Early ticket access (7 days before public) and one free ticket with any ticket purchase at select shows.
- **Shipt** — Step Black Metal Card holders receive 3 months free plus 50% off for 9 months.
- **Visa Luxury Hotel Collection** — Best available rate guarantee, room upgrades, breakfast, Wi-Fi, and late checkout at Luxury Hotels (requires Step Black Metal Card).
- **Splendid Spoon** — Credit activated via the app before checkout.

Additional rotating offers are available in the app.

Step does not endorse or guarantee any third-party products or services listed above.

---

## Benefits & Products

### EarlyPay

URL: https://step.com/earlypay-get-paid-before-payday

# Step EarlyPay

Access cash when you need it — borrow up to $250 before payday. Repayment is flexible, with no credit check, no interest, and no hidden hassle.

## Simple as 1-2-3

1. **Apply in minutes** — See your qualification amount quickly.
2. **Instant access** — Receive up to $250 in your Step account immediately.
3. **Automatic repayment** — Repaid at 0% APR from your next direct deposit paycheck.

## Borrowing With Benefits

- Step Black subscription — Up to 10% cashback on purchases
- Credit building — Every transaction can improve your credit score
- 3.00% cash rewards on savings
- No interest — 0% APR on all EarlyPay loans

You choose your borrow amount — anywhere from $20 up to $250.

## Eligibility Requirements

- Adult (18+) account in good standing
- Verified identity
- Regular direct deposit set up
- Step Black subscription

## Fees

No interest or APR. If you want instant access, a small instant access fee applies (added to repayment, not charged upfront). Standard delivery takes 3 business days at no cost.

## Cancellation

Pending loans can be cancelled via the app before funds are deposited.

---

### Build Credit

URL: https://step.com/build-credit

# Build Credit History with Step

Step members who start building credit with Step begin 125 points above the national average. Step users in their 20s see an average 57-point credit score increase in their first year.

## Start Their Credit Journey Early

Step helps children build positive credit history before they turn 18, without overspending risk or missed payment concerns.

### How It Works
1. They use their card and cannot overspend
2. Purchases build positive credit history
3. Credit history reporting begins at 18

Step users start with an average credit score of 721.

## Key Features

- Savings: Earn 3.00% on savings (Step Black required)
- Rewards: Up to 10% cashback with select merchants; 1% everywhere else
- Security: Visa Zero Liability Protection; FDIC-insured up to $1,000,000
- Parental Controls: Block merchants, freeze cards, monitor spending

## Credit Score Impact Comparison

| | Good Credit | Poor Credit (300–600) |
|---|---|---|
| Car Insurance | $147/mo | $250/mo |
| Student Loan Rate | 6.24% | 10.46% |

## Frequently Asked Questions

**How does Step build credit?**
The Step Visa Card is a secured card; purchases are auto-paid monthly, and transaction history is reported to credit bureaus at age 18.

**What happens at 18?**
The account holder can become sole owner and unlock credit reporting and additional features.

**Is Step safe?**
Deposits are insured up to $250,000 by Evolve Bank & Trust, Member FDIC (up to $1,000,000 for eligible Step Black users).

---
Step is a financial technology company, not a bank. Banking services provided by Evolve Bank & Trust, Member FDIC.

---

### Save

URL: https://step.com/save

# Earn 3.00% on Your Savings

Start earning 3.00% with Step Black and maximize your FDIC-insured savings.

## Save Spare Change with Round Ups

Set savings goals and let your money grow automatically.

## Grow Your Savings Safely and Securely

- FDIC insured up to $1,000,000 via Evolve Bank & Trust

## No Fees, No Limits

No savings minimums, unlimited earning potential, and zero fees on savings.

## Frequently Asked Questions

**How do I earn 3.00%?**
Subscribe to Step Black — free with $500+/month direct deposit, or $4.99/mo.

**How is my account insured?**
Step Black accounts are insured up to $1,000,000; standard accounts up to $250,000.

**How much can 3.00% earn?**
Starting with $1,000 and leaving it untouched for a year could yield roughly $30 in rewards.

**Why is the rate higher than traditional banks?**
Step aligns its rate close to the Federal Funds Rate, which many institutions do not pass along to customers.

The 3.00% figure represents cash rewards, not traditional interest, and is variable. Step Black subscription required.

---

### Direct Deposit

URL: https://step.com/direct-deposit

# Get More with Direct Deposit

Set up a qualifying direct deposit to unlock premium benefits, including Step Black with EarlyPay, early paycheck access, 3.00% savings rewards, and more.

## Key Benefits

### Get Paid Early
Direct deposit lets you receive your paycheck up to 2 days sooner than traditional banks.

### Unlock Step Black for Free
Receive $500+ monthly via direct deposit to access:
- Step EarlyPay
- 3.00% cash rewards on savings
- Up to 10% cashback at select merchants; 1% everywhere else
- $500 in annual perks (dining, shopping, entertainment)

### Access Extra Cash
Get up to $250 for emergencies, rent, or bills. Eligibility requirements apply.

## How to Set It Up

1. **Open an account** — Download the Step app and sign up for free.
2. **Connect to payroll** — Link to your employer's payroll provider in-app.
3. **Choose an amount** — Deposit $500+ monthly to unlock free Step Black.

## Other Banking Features

- Mobile check deposit — Deposit checks from anywhere
- Send & receive money — Pay bills, friends, and more
- Deposit cash — Available at 70,000+ retail locations
- ATM access — 30,000+ in-network ATMs

## FAQ Highlights

- Direct deposit routes paychecks automatically — no paper checks needed
- Setup via **Move Money → Direct Deposit** in the app
- Step Black is free with a qualifying direct deposit ($500+/month) or $4.99/mo

---

### Rewards

URL: https://step.com/rewards

# Get Cash, Earn Cash, Save Cash

Earn cash every month doing the things you love.

## Up to 10% Cashback

Turn spending into saving with cashback on groceries, essentials, entertainment, and more.

## Step Black — Stack More Rewards

An additional 1% cashback on every purchase stacks on top of existing rates. Step Black is free with a qualifying direct deposit or $4.99/mo.

Step Black members average over $240/year in cashback and savings rewards. *(Sept 2023 – Apr 2024)*

## Play Games, Get Paid

Earn money playing new games in the Step app. Terms apply.

## Refer and Earn

Both you and your friend receive $50 when they join Step (subject to eligibility and program terms).

## Frequently Asked Questions

**Do points expire?**
No, as long as your account is open and in good standing.

**What are points worth?**
1 point = $0.01 (e.g., 1,000 points = $10).

**Redemption options?**
Cash deposited to your Step Account, or gift cards. More options coming soon.

**Where to check balance?**
App → Accounts → Points.

---

### Investing

URL: https://step.com/investing

# Invest With As Little As $1

Buy and sell thousands of stocks without commission fees. Choose fractional shares of favorite companies or ETFs.

## Key Features

### Tailored to Your Risk Strategy
Share your risk tolerance and receive investment recommendations aligned to your profile.

### Trade Whole or Fractional Shares
Options across three risk levels:
- **Low** — Less volatile than the overall market
- **Moderate** — Similar volatility to the overall market
- **High** — Greater volatility than the overall market

### Invest Spare Change with Round Ups
Every purchase rounds up, with the difference invested into a stock of your choice.

## Frequently Asked Questions

**What's the difference between stocks and ETFs?**
Stocks represent ownership in public companies. ETFs are expert-managed baskets of investments.

**Are my investments insured?**
- Deposits: FDIC-insured up to $250,000 (via Evolve Bank & Trust)
- Stock/ETF accounts: SIPC-insured up to $500,000 (via DriveWealth)

**Tax implications?**
Investing may carry state and federal tax obligations. Users under 18 have guardians responsible for reporting taxable income.

**Why is parental permission needed for under-18 users?**
Minors cannot directly own stocks; a guardian holds the account. Upon turning 18, full ownership transfers to the user.

---

## Education

For financial education articles, see the links below:

- [Education Hub](https://step.com/education): Landing page for Step's financial education content.
- [Money 101](https://step.com/money-101): Financial education library covering banking, credit, saving, investing, and taxes.
- [Money 101: Banking Basics](https://step.com/money-101/banking-basics): Articles on how banking works, fees, and account setup.
- [Money 101: Budgeting & Purchasing Decisions](https://step.com/money-101/budgeting-purchasing-decisions): Budgeting frameworks and smart spending guides.
- [Money 101: Build Credit](https://step.com/money-101/build-credit): Guides on credit scores, credit history, and building credit responsibly.
- [Money 101: Investing](https://step.com/money-101/investing): Beginner articles on stocks, ETFs, and long-term investing.
- [Money 101: Making Money & Saving](https://step.com/money-101/making-money-and-saving): Guides to earning, side income, and saving strategies.
- [Money 101: Phone Plans](https://step.com/money-101/phone-plans): Guides comparing prepaid and unlimited phone plans.
- [Money 101: Top Videos](https://step.com/money-101/top-videos): Curated video collection covering financial literacy topics.
- [10 Common Budgeting Mistakes to Avoid](https://step.com/money-101/post/10-common-budgeting-mistakes-to-avoid): Money 101 financial education article.
- [10 Creative Ways to Save Money You've Probably Never Thought Of](https://step.com/money-101/post/10-creative-ways-to-save-money-youve-probably-never-thought-of): Money 101 financial education article.
- [15 Side Business Ideas You Can Start with $500 or Less](https://step.com/money-101/post/15-side-business-ideas-gen-z-can-start-with-usd500-or-less): Money 101 financial education article.
- [3 Easy Ways to Get Into the Habit of Saving Money](https://step.com/money-101/post/3-easy-ways-to-get-into-the-habit-of-saving-money): Money 101 financial education article.
- [3 Tips for Making the Most of Your Summer Job or Internship](https://step.com/money-101/post/3-tips-for-making-the-most-of-your-summer-job-or-internship): Money 101 financial education article.
- [4 Common Banking Fees & How to Avoid Them](https://step.com/money-101/post/4-common-banking-fees-how-to-avoid-them): Money 101 financial education article.
- [5 Common Tax Mistakes That Can Delay Your Refund](https://step.com/money-101/post/5-common-tax-mistakes-that-can-delay-your-refund): Money 101 financial education article.
- [5 Good Money Habits to Start Developing Now](https://step.com/money-101/post/5-good-money-habits-to-start-developing-now): Money 101 financial education article.
- [5 Reasons Responsible Borrowing Matters](https://step.com/money-101/post/5-reasons-responsible-borrowing-matters): Money 101 financial education article.
- [5 Ways to Make Money Online](https://step.com/money-101/post/5-ways-to-make-money-online): Money 101 financial education article.
- [A Beginner's Guide to Budgeting: How to Get Started](https://step.com/money-101/post/a-beginners-guide-to-budgeting-how-to-get-started): Money 101 financial education article.
- [A Guide to Investing for Teens](https://step.com/money-101/post/a-guide-to-investing-for-teens): Money 101 financial education article.
- [A Parent's Guide: How to Set Up Efficient Banking for Teens](https://step.com/money-101/post/a-parents-guide-how-to-setup-efficient-banking-for-teens): Money 101 financial education article.
- [A Teen's Guide to Earning Money](https://step.com/money-101/post/a-teens-guide-to-earning-money): Money 101 financial education article.
- [Automate Your Savings: The Smarter Way to Grow Money](https://step.com/money-101/post/automate-your-savings-in-2025-the-smarter-way-to-grow-money): Money 101 financial education article.
- [Best Prepaid Phone Plans with Unlimited Data](https://step.com/money-101/post/best-prepaid-phone-plans-with-unlimited-data-in-2025): Money 101 financial education article.
- [Borrow Like a Pro: How Loans Can Help Stretch Your Budget](https://step.com/money-101/post/borrow-like-a-pro-how-loans-can-help-to-stretch-your-budget): Money 101 financial education article.
- [Borrowing Money: The Smart, the Risky, and the Expensive Options](https://step.com/money-101/post/borrowing-money-the-smart-the-risky-and-the-expensive-options): Money 101 financial education article.
- [Cash Advances for Gig Workers](https://step.com/money-101/post/cash-advances-for-gig-workers): Money 101 financial education article.
- [Common Credit Mistakes](https://step.com/money-101/post/common-credit-mistakes): Money 101 financial education article.
- [Common Credit Mistakes Young Adults Can Avoid](https://step.com/money-101/post/common-credit-mistakes-young-adults-can-avoid-in-2025): Money 101 financial education article.
- [Common Credit Report Errors That Could Be Hurting Your Score](https://step.com/money-101/post/common-credit-report-errors-that-could-be-hurting-your-score): Money 101 financial education article.
- [Credit vs Debit: Which Is Better for Your Everyday Spending](https://step.com/money-101/post/credit-vs-debit-which-is-better-for-your-everyday-spending): Money 101 financial education article.
- [Different Types of Credit Cards](https://step.com/money-101/post/different-types-of-credit-cards): Money 101 financial education article.
- [Do Personal Loans Build Credit](https://step.com/money-101/post/do-personal-loans-build-credit): Money 101 financial education article.
- [Does a Hard Credit Check Affect Your Credit Score](https://step.com/money-101/post/does-a-hard-credit-check-affect-your-credit-score): Money 101 financial education article.
- [Does Cash Advance Affect Your Credit Score](https://step.com/money-101/post/does-cash-advance-affect-your-credit-score): Money 101 financial education article.
- [Does Paying Bills Help Build Your Credit](https://step.com/money-101/post/does-paying-bills-help-build-your-credit): Money 101 financial education article.
- [Everything You Need to Know About Investing: A Beginner's Guide](https://step.com/money-101/post/everything-you-need-to-know-about-investing-a-beginners-guide): Money 101 financial education article.
- [Get an Advance on Your Paycheck](https://step.com/money-101/post/get-an-advance-on-your-paycheck): Money 101 financial education article.
- [Hard Pull vs Soft Pull: What Actually Happens When You Check Your Credit](https://step.com/money-101/post/hard-pull-vs-soft-pull-what-actually-happens-when-you-check-your-credit): Money 101 financial education article.
- [Here's How to Budget in Your Teens](https://step.com/money-101/post/heres-how-to-budget-in-your-teens): Money 101 financial education article.
- [How Can a Teenager Build Credit](https://step.com/money-101/post/how-can-a-teenager-build-credit): Money 101 financial education article.
- [How Do Credit Scores Work](https://step.com/money-101/post/how-do-credit-scores-work): Money 101 financial education article.
- [How Many Americans Are Living Paycheck to Paycheck](https://step.com/money-101/post/how-many-americans-are-living-paycheck-to-paycheck-in-2025): Money 101 financial education article.
- [How Step Builds Credit](https://step.com/money-101/post/how-step-builds-credit): Money 101 financial education article.
- [How Step EarlyPay Works](https://step.com/money-101/post/how-step-earlypay-works): Money 101 financial education article.
- [How the Step Card Works](https://step.com/money-101/post/how-the-step-card-works): Money 101 financial education article.
- [How to Budget Like a Boss: Introducing the 50/30/20 Rule](https://step.com/money-101/post/how-to-budget-like-a-boss-introducing-the-50-30-20-rule): Money 101 financial education article.
- [How to Build Credit as a College Student](https://step.com/money-101/post/how-to-build-credit-as-a-college-student): Money 101 financial education article.
- [How to Build Credit at 18](https://step.com/money-101/post/how-to-build-credit-at-18): Money 101 financial education article.
- [How to Build Credit at 18: Playbook](https://step.com/money-101/post/how-to-build-credit-at-18-playbook-2026): Money 101 financial education article.
- [How to Create a Weekly Budget Plan for Students](https://step.com/money-101/post/how-to-create-a-weekly-budget-plan-for-students): Money 101 financial education article.
- [How to File Your Taxes for Free with Step](https://step.com/money-101/post/how-to-file-your-taxes-for-free-with-step): Money 101 financial education article.
- [How to Get Emergency Cash Fast Without High Fees or Credit Checks](https://step.com/money-101/post/how-to-get-emergency-cash-fast-without-high-fees-or-credit-checks): Money 101 financial education article.
- [How to Get Small Cash Advance Loans Without High Fees](https://step.com/money-101/post/how-to-get-small-cash-advance-loans-without-high-fees): Money 101 financial education article.
- [How to Get Your First Auto Loan Without a High Credit Score](https://step.com/money-101/post/how-to-get-your-first-auto-loan-without-a-high-credit-score): Money 101 financial education article.
- [How to Make Money Playing Games with Step Earn](https://step.com/money-101/post/how-to-make-money-playing-games-with-step-earn): Money 101 financial education article.
- [How to Make Money Playing Solitaire](https://step.com/money-101/post/how-to-make-money-playing-solitaire-in-2025): Money 101 financial education article.
- [How to Maximize Your Tax Refund](https://step.com/money-101/post/how-to-maximize-your-tax-refund-in-2025): Money 101 financial education article.
- [How to Pay for College Without Drowning in Debt](https://step.com/money-101/post/how-to-pay-for-college-without-drowning-in-debt): Money 101 financial education article.
- [How to Set Up a Bank Account for Your Teen](https://step.com/money-101/post/how-to-set-up-a-bank-account-for-your-teen): Money 101 financial education article.
- [How to Spend Money Wisely in Your Teens](https://step.com/money-101/post/how-to-spend-money-wisely-in-your-teens): Money 101 financial education article.
- [How to Stop Overdraft Fees](https://step.com/money-101/post/how-to-stop-overdraft-fees): Money 101 financial education article.
- [Is Zelle Safe](https://step.com/money-101/post/is-zelle-safe-in-2025): Money 101 financial education article.
- [Loud Budgeting: A TikTok Trend Turned Solid Financial Advice](https://step.com/money-101/post/loud-budgeting-tiktok-trend-turned-solid-financial-advice): Money 101 financial education article.
- [Need a Small Cash Advance](https://step.com/money-101/post/need-a-small-cash-advance): Money 101 financial education article.
- [Paying Taxes on Profits: Stocks, Crypto, and More](https://step.com/money-101/post/paying-taxes-on-profits-what-you-need-to-know-about-stocks-crypto-and-more): Money 101 financial education article.
- [Snowball vs Avalanche: The Best Ways to Pay Off Debt](https://step.com/money-101/post/snowball-vs-avalanche-the-best-ways-to-pay-off-debt): Money 101 financial education article.
- [Step Black: How to Maximize Your Free Trial, Build Credit, and Earn](https://step.com/money-101/post/step-black-how-to-maximize-your-7-day-free-trial-build-credit-and-earn): Money 101 financial education article.
- [Step's Tax Document Checklist](https://step.com/money-101/post/steps-tax-document-checklist): Money 101 financial education article.
- [Tax Benefits of Charitable Giving: What Young Adults Should Know](https://step.com/money-101/post/tax-benefits-of-charitable-giving-what-young-adults-should-know): Money 101 financial education article.
- [Tax Season: A Beginner's Guide for Teens](https://step.com/money-101/post/tax-season-a-beginners-guide-for-teens): Money 101 financial education article.
- [The 57-Point Effect](https://step.com/money-101/post/the-57-point-effect): Money 101 financial education article.
- [The Benefits of Giving Back: How Donating Can Boost Your Financial Wellbeing](https://step.com/money-101/post/the-benefits-of-giving-back-how-donating-can-boost-your-financial-wellbeing): Money 101 financial education article.
- [The Teenager's Guide to Saving Money](https://step.com/money-101/post/the-teenagers-guide-to-saving-money): Money 101 financial education article.
- [Tracking Your Finances: A Guide for Teens](https://step.com/money-101/post/tracking-your-finances-a-guide-for-teens): Money 101 financial education article.
- [Understanding Loan Types: A Beginner's Guide](https://step.com/money-101/post/understanding-loan-types-a-beginners-guide): Money 101 financial education article.
- [Understanding Short-Term Loans](https://step.com/money-101/post/understanding-short-term-loans): Money 101 financial education article.
- [What Is a Credit Score](https://step.com/money-101/post/what-is-a-credit-score): Money 101 financial education article.
- [What Is On-Demand Pay: How It Works](https://step.com/money-101/post/what-is-on-demand-pay-how-it-works): Money 101 financial education article.
- [Why Is Building Positive Credit Important](https://step.com/money-101/post/why-is-building-positive-credit-important): Money 101 financial education article.
- [Will Student Loans Hurt My Credit or Ability to Buy a Car](https://step.com/money-101/post/will-student-loans-hurt-my-credit-buy-a-car): Money 101 financial education article.

## Legal & Policies

### Privacy Policy

URL: https://step.com/policies/privacy

Last Updated: June 13, 2025

## I. Who We Are
Step Mobile, Inc. is a financial services company. This policy covers Personal Information collected via Step's website and mobile app, including from users under 18, parents, and users under 13.

## II. Information Collected
- Identification: Name, address, SSN, phone, email, DOB, photo ID, signature
- Communication: Customer support interactions, survey responses
- Technical: Usage data, IP address, device info, location (GPS when enabled)
- Third-party sources: Identity verification providers, social media, financial institutions (via Plaid), advertising partners

## III. How Information Is Used
- Providing and improving services
- Identity verification and fraud prevention
- Internal business operations and compliance
- Marketing and personalized offers

## IV. How Information Is Shared
- Identity/credit verification agencies
- Vendors and service providers
- Business partners (Evolve Bank, Visa, DriveWealth, Gigs Wireless)
- Legal or security requirements

## V. Cookies & Analytics
Uses Google Analytics, Meta Pixel, TikTok Pixel, Microsoft Advertising, and web beacons. Responds to Global Privacy Control signals; does not respond to other DNT signals.

## VI. Data Retention
Kept as long as needed to fulfill service purposes, resolve disputes, and meet legal obligations.

## VII. Your Choices
- Unsubscribe from marketing emails
- Adjust cookie/sharing preferences
- Request account deletion via app or privacy@step.com

## IX. Children's Privacy
Children under 13 may use the app with parental consent. Parents may request access, correction, or deletion of their child's data.

## X. California Privacy Rights (CCPA)
California residents have rights to know, delete, correct, and access personal information. Step does not sell data for monetary consideration but acknowledges broader CCPA definitions of "sale." Opt-out available via cookie settings or Global Privacy Control.

Contact: privacy@step.com | 1-888-378-6023

---

### Children's Privacy (COPPA)

URL: https://step.com/policies/coppa

Last Updated: June 20, 2025 | Effective: January 24, 2022

Supplements the "Use of The Service By Children" section of Step's main Privacy Policy.

## Privacy Practices for Children

Users identified as under 13 trigger a parental/guardian consent flow before account setup proceeds.

## Information Collected from Children

Account creation requires:
- Phone number of parent
- Name, date of birth, phone number, email, and mailing address
- Technical/cookie/analytics data during platform use

Data is kept only as long as needed for the stated purpose, security, or legal obligations.

## Parental Access & Control

Parents may contact privacy@step.com to:
- Review or update their child's information
- Request deletion of their child's data
- Stop further collection or use

Note: Deletion results in loss of Step account access for the child.

---

### Disclosures

URL: https://step.com/policies/disclosures

Last Updated: May 11, 2023

## Credit Building
- Step Visa Card reports positive history to TransUnion, Experian, and/or Equifax
- Users can build credit history up to two years before turning 18
- Step does not control credit scores generated by bureaus

## Savings Rewards
- Savings percentage is cash rewards (not interest); equivalent to ~3.00% APY
- Variable rate; requires Step Black subscription (free with a qualifying direct deposit or $4.99/mo)
- National average savings rate reference sourced from FDIC

## Cashback & Perks
- Step Black: up to 10% cashback with select partners; 1% unlimited on everything else
- $500+ in potential credits with select Step Black partners

## Banking & FDIC Insurance
- Banking via Evolve Bank & Trust, Member FDIC
- Standard FDIC coverage up to $250,000; Step Black eligible users may qualify up to $1,000,000

## Investing
- Advisory services via Step Advisers LLC (SEC-Registered); securities held by DriveWealth LLC (FINRA/SIPC)
- SIPC coverage up to $500,000; stock accounts are not FDIC insured

## Step EarlyPay (Cash Advance)
- Must be 18+; repayment due when paid or within 2 weeks
- Instant transfers available for a fee; standard ACH to Step account is free

## Step Mobile
- Unlimited plan on AT&T's 5G network; cancel anytime via app

---

## Support

### FAQ

URL: https://step.com/faq

## Getting Started With Step

**How old do I have to be to join Step?**
No age requirement exists. Under-18 users need a parent, guardian, or trusted adult.

**Why do I need a cell phone number?**
A unique phone number verifies your identity via SMS code. Without a personal phone, a parent can create and manage your account from their own Step app.

**Why do you need my SSN?**
Only users 18+ must provide an SSN for identity verification (not credit checks), as required by federal banking regulations.

**Do you check my credit history?**
No credit inquiries are performed.

**Can I use Step before my card arrives?**
Yes — a virtual card is issued instantly upon account creation.

**Can I create an account outside the US?**
Account creation requires US residency, but the card works internationally wherever Visa is accepted.

## What is Step?

**What is Step?**
Step is a free banking platform for teens, young adults, and families featuring a Step Visa Card, spending/saving/investing tools, and credit-building — with no monthly fees.

**Is Step a bank?**
No. Banking products are provided through Evolve Bank & Trust, Member FDIC.

**Are there any fees?**
There are no monthly, overdraft, minimum, or account management fees.

**Is my money safe?**
Accounts are FDIC-insured up to $250,000 (up to $1,000,000 for eligible Step Black users). Purchases are protected by Visa's Zero Liability Policy.

**How does Step make money?**
Through interchange fees paid by merchant banks when you use your card.

**How does the card help build credit?**
Smart Pay reports card activity as positive payment history to TransUnion, Experian, and/or Equifax once the user turns 18 and verifies their adult account.

**Can I earn a referral bonus?**
Yes — both you and your friend receive $50 when they successfully join Step, subject to eligibility and program terms.

## Adding Money

**How do I add money?**
- Link a debit card (instant, small fee may apply)
- Bank/app transfer via Venmo, Cash App, PayPal (1–3 business days)
- Direct deposit from employer
- Cash deposit at ~70,000 retail locations

**How do I send money to another Step user?**
Move Money → Transfer Money → Send Money To → enter username/phone → confirm.

**How do I link an external bank account?**
Move Money → Linked Accounts → Link a Bank Account. Credentials are handled by Plaid.

**Can I set up direct deposit?**
Yes. A direct deposit form can be printed or emailed from the app. Early access of up to 2 days is possible but not guaranteed.

## Your Step Visa Card

**When will I get my card?**
A virtual card is available immediately. Physical cards ship via USPS and arrive within 14–21 business days.

**Is it a credit card?**
It's a secured card that functions like a credit card but is limited to your available balance — no overspending possible.

**Where can I use it?**
Anywhere Visa is accepted; also compatible with Apple Pay and Google Pay.

**Can I use ATMs?**
Yes — free withdrawals at ~30,000 in-network ATMs. Cash deposits via ATM are not supported.

**Will I need to make monthly payments?**
No — Smart Pay prevents overspending, so no end-of-month balance payoff is required.

## Parent-Managed Accounts

**Can younger children use Step?**
Yes — parent-managed accounts are designed for younger kids, controlled entirely from the parent's app.

**Does my child need a phone?**
No. The parent manages everything from their own app.

**Minimum age for a parent-managed account?**
No minimum age; a parent or guardian opens and manages the account.

**What controls does a parent have?**
Add allowances, create/fund savings goals, withdraw funds, and monitor card purchases in real time. Parents can also block merchants, freeze cards, and view real-time activity.

## Support

**How do I contact support?**
Email hello@step.com or in-app chat (top-right icon → Contact Us → Send us a message). Available 7 days/week: M–F 6 AM–7 PM PT; weekends/holidays 6 AM–6 PM PT. No phone support.

---

### Security

URL: https://step.com/security

# Your Security Is Our Top Priority

Step accounts include biometric protection, ensuring only the account holder can gain access.

## Security Features

- 24/7 fraud monitoring
- Instant account freeze capability
- Quick unauthorized charge reporting
- Encrypted personal information
- FDIC-insured up to $1,000,000 (for eligible Step Black users; standard accounts up to $250,000)

## Zero Liability

The Step Visa Card carries Visa's Zero Liability guarantee for unauthorized charges. Disputes can be filed directly within the app.

---
Step is a financial technology company, not a bank. Banking services provided by Evolve Bank & Trust, Member FDIC. The Step Visa Card is issued by Evolve Bank & Trust pursuant to a Visa license.