Consumer Privacy Notice

Rev. 12/2019

FACTS

WHAT DOES STEP MOBILE, INC. ("STEP") DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include: ▪ Social Security number and transaction history ▪ Account transactions and checking account information ▪ Account balances and purchase history When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Step chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Step share?

Can you limit this sharing?

For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes — to offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

We don't share

For our affiliates' everyday business purposes — information about your transactions and experiences

Yes

No

For our affiliates' everyday business purposes — information about your creditworthiness

No

We don't share

For our affiliates to market to you

No

We don't share

For nonaffiliates to market to you

No

We don't share

Questions?

Please email support@step.com

Who we are

Who is providing this notice?

This notice is being provided on behalf of Step Mobile, Inc. (“Step”).

What we do

How does Step protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Step collect my personal information?

We collect your personal information, for example, when you

▪ Open an account

▪ Deposit money

▪ Provide account information

▪ Show your government-issued ID

▪ Give us your contact information

Why can't I limit all sharing?

Federal law gives you the right to limit only

▪ sharing for affiliates' everyday business purposes—information about your creditworthiness

▪ affiliates from using your information to market to you

▪ sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Step has no affiliates with which it shares your personal information.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Step does not share with nonaffiliates so they can market to you.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Step doesn't jointly market.

Other important information

California Residents Only: We will not share information we collect about you with nonaffiliates, except as permitted by law, including, for example, with your consent or to provide financial services you have requested.