Gen Z is the generation of the side hustle. 💪🏻 They’re creators. 👩🎤 They’re freelancers. 🧑💻 They’re investors. 👩💼 And they’re not afraid to take on challenges, especially when it comes to their finances - and we’re here for it.
Step is a next-generation financial services company building a better banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age. We’re on a mission to improve the financial future of the next generation and empower teens to start their financial journey today. Step is a well-funded Series C company that has raised more than $175M, focused on disrupting the banking industry through a differentiated mobile-first consumer experience.
Teens and families love our product. We eclipsed 1 million customers in just four months after launch and have now crossed 2 million customers after less than 9 months on the market. If you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you!
Step is looking for an experienced Disputes Support Manager. In this role you will be a subject matter expert in the field of chargebacks and disputes. You will be a key point of contact and escalation within the department for complex dispute matters. In addition to managing all aspects of the dispute resolution management process, you will support the Compliance Officer by identifying and implementing process improvements, monitoring daily workloads and ensuring that cases are assigned for review based on priority and regulatory deadlines.