Step keeps your money safe
Strong encryption and authentication are at the core of Step to ensure your money and information are safe and secure.
Your money is insured and protected
All deposits made with Step are insured up to $250,000 by our bank partner, Evolve Bank & Trust, member FDIC. That means your money is safe, no matter what.
How we protect your account
Get notified when your card is used
We’ll send you notifications for each transaction you make with your Step Card. If something looks off, instantly report suspicious activity from the app.
What happens if someone steals my card?
If someone steals your Step Card or you misplaced it, you can lock it immediately from the Step app under the Manage Card section. Once you report your card as stolen, we will ship you a new card, and/or you can continue to use Apple Pay and Google Pay.
Visa’s Zero Liability Protection
All Step Card transactions are protected by Visa’s Zero Liability Protection. You are never responsible for fraudulent charges.
