Step is a financial technology company, not a bank. Banking services provided by Evolve Bank & Trust, Member FDIC. The Step Visa Card is issued by Evolve Bank & Trust pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.
All deposits made with Step are insured up to $250,000 by our bank partner, Evolve Bank & Trust, member FDIC. That means your money is federally backed and safe, no matter what.
Your Step Visa Card is protected by VISA’s Zero Liability policy1. Don’t recognize a charge? Report in right from your app.
Life happens. If your card gets lost or stolen, you can freeze it from your Step App and order a new one.
In order to use your app, you need to have a device PIN (passcode), FaceID, or fingerprint authentication set up on your phone. You’ll be prompted to use it when you’re adding or sending money.
Visa’s Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more detail.