Step keeps your money safe

Strong encryption and authentication are at the core of Step to ensure your money and information are safe and secure.

Step keeps your money safe: happy teenager

Your money is insured and protected

All deposits made with Step are insured up to $250,000 by our bank partner, Evolve Bank & Trust, member FDIC. That means your money is safe, no matter what.

step app security alert

How we protect your account

books icon
24/7 monitoring.
id card
Sensitive details are always encrypted.
food icon
Our servers use Transport Layer Security (TLS) protocol.
bank
Add TouchID, FaceID, or device PIN to secure your app and account.

Get notified when your card is used

We’ll send you notifications for each transaction you make with your Step Card. If something looks off, instantly report suspicious activity from the app.

money received notifications

What happens if someone steals my card or card details?

Instantly replace your virtual Step Card in the app and start using your new card right away. If your physical card is misplaced or stolen, you can lock it immediately in-app and order a new card.

Learn More
stolen step card

Visa’s Zero Liability Protection

All Step Card transactions are protected by Visa’s Zero Liability Protection. You are never responsible for fraudulent charges.

Security Liability Protection: smiling girl wearing glasses
*The Step Card is issued by Evolve Bank & Trust, Member FDIC. Pursuant to license by Visa.


©️ 2022 Step Mobile Inc. All rights reserved.
**Visa’s Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more detail.