Office Manager / Executive Business Partner

Palo Alto, CA

Gen Z is the generation of the side hustle. 💪🏻 They’re creators. 👩‍🎤 They’re freelancers. 🧑‍💻 They’re investors. 👩‍💼 And they’re not afraid to take on challenges, especially when it comes to their finances - and we’re here for it.

Step is a next-generation financial services company building a better banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age. We’re on a mission to improve the financial future of the next generation and empower teens to start their financial journey today. Step is a well-funded Series C company that has raised more than $175M, focused on disrupting the banking industry through a differentiated mobile-first consumer experience.

Teens and families love our product. We eclipsed 1 million customers in just four months after launch and have now crossed 2 million customers after less than 9 months on the market. If you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you!

The Role

This Office Manager/ Executive Business partner is a unique role that will make an impact in all aspects of the business. We are looking for a strategic thought partner who is ready to have impact on day one to become the go-to person for all office management operations and simultaneously coordinate on behalf of the leadership team. The ideal candidate will have the ability to work cross-functionally between many departments to help keep our office and operations running smoothly, have excellent time management skills and be willing to wear many hats.


  • Executive assistant to the CEO’s schedule and various operational logistics
  • Manage day-to-day activities in support of strategic goals across the company
  • Drive company cadence through scheduling and agendas for Business Reviews, All Hands, Board Meetings, and Department Head Meetings
  • Facilitate effective decision-making throughout the organization, proactively setting the context and documenting decisions
  • Coordinate building management, vendors, and assist with managing office expenses
  • Manage office operations inclusive of purchasing and maintaining office inventory for fully stocked kitchen and supply area
  • Work with the leadership team to ensure that we maintain our core values and an entrepreneurial spirit and collaborative environment
  • Plan team offsites, company parties, and culture-building events 

About You

  • 5+ years of Office Management / Coordination / Operations / EA experience
  • Very organized and capable of prioritizing tasks in a dynamic work environment
  • Exceptional written and verbal communication skills with strong attention to detail
  • Proficiency in Google Suite, MS Office and Web based portal computer skills.
  • High level of integrity, professionalism and work ethic
  • Adapt to new situations by thinking on your feet
  • Genuinely curious about people and business, while inspiring passion in others
  • College degree preferred

Your Opportunities

  • A place to learn and grow, and strengthen areas of interest through an interactive experience, along with a varied exposure to different processes and teams
  • A chance to work in a fast-paced organization focusing on innovation and growth
  • Opportunity to be involved in initiatives and have ownership of tasks focused on continuous improvement with shared interests of the company
  • Build strong relationships within and across teams

Working at Step

  • Competitive salary based on experience, with full medical and dental benefits 💸
  • High potential for growth 📈
  • Stock in an early-stage startup 🤩
  • Flexible WFH and vacation policy 🏝
  • Employee referral program 👯‍♀️👯
  • Monthly stipend for Step Card testing ☕️
  • 401K plan 💪🏻

The team

Step was founded by financial industry veterans CJ MacDonald and Alexey Kalinichenko to provide teens and their families with financial tools for today’s modern-day banking needs and to promote financial literacy for the future. The founding team has 50+ years in combined financial technology experience across companies like Gyft, First Data, Square and Google.

About the team