Senior Product Analyst, Consumer

Palo Alto

Gen Z is the generation of the side hustle. 💪🏻 They’re creators. 👩‍🎤 They’re freelancers. 🧑‍💻 They’re investors. 👩‍💼 And they’re not afraid to take on challenges, especially when it comes to their finances - and we’re here for it.

Step is a next generation financial services company building a better banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age. We’re on a mission to improve the financial future of the next generation and empower teens to start their financial journey today. Step is a well-funded Series C company that has raised more than $175M, focused on disrupting the banking industry through a differentiated mobile-first consumer experience.

Teens and families love our product. We eclipsed 1.5M customers in just six months. If you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you!

The Role

As part of our data team, you will support strategic initiatives across Growth, Marketing, Risk and Fraud, Customer Experience and more. You will have direct input into key decisions. Your work will have a tangible and lasting impact on the direction of Step. Every day you will leverage our suite of analytical tools to bring insights and opportunities into focus.

Responsibilities

  • Own consumer facing data-driven insights and impact analysis. You are a self starter that identifies areas of opportunity and is a compliment to our consumer product team.
  • Develop, own and champion how we leverage Looker including defining standards, data definitions and dashboards.
  • Lead pre and post feature launch impact analysis.
  • Build, monitor and report on critical success metrics and communicate meaningful insights internally.
  • Effectively partner with product, design, performance marketing, social and product marketing to design, build and implement experiments that test data-informed hypotheses.
  • Research and support ideation, brainstorming, and prioritization process with quantitative data.

Qualifications

  • 5+ Years experience in an analytical role (consulting, finance, growth, analytics, etc)
  • Expert in SQL and data visualization tools such as Looker, Mixpanel, Tableau, etc
  • Developer Experience with LookML or similar
  • Experience launching product features and devising AB testing
  • Ability to gather insights from data and communicate findings clearly to a cross-functional team and can explain data and analyzes to non-technical stakeholders
  • Naturally curious, and willing to take measured risks
  • Self-starter and able to work autonomously

Nice To Haves

  • Experience in fintech or related consumer technology where consumer safety and security is paramount
  • Python experience is a plus
  • Experience with ETL tools such as Airflow

Working at Step

  • Competitive salary based on experience, with full medical and dental benefits 💸
  • High potential for growth 📈
  • Stock in an early-stage startup 🤩
  • Flexible WFH and vacation policy 🏝
  • Employee referral program 👯‍♀️👯
  • Monthly stipend for Step Card testing ☕️
  • 401K plan 💪🏻

The team

Step was founded by financial industry veterans CJ MacDonald and Alexey Kalinichenko to provide teens and their families with financial tools for today’s modern-day banking needs and to promote financial literacy for the future. The founding team has 50+ years in combined financial technology experience across companies like Gyft, First Data, Square and Google.

About the team