Product Compliance Associate

Palo Alto, CA or Remote

Gen Z is the generation of the side hustle. 💪🏻 They’re creators. 👩‍🎤 They’re freelancers. 🧑‍💻 They’re investors. 👩‍💼 And they’re not afraid to take on challenges, especially when it comes to their finances - and we’re here for it.

Step is a next-generation financial services company building a better banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age. We’re on a mission to improve the financial future of the next generation by empowering teens to start their financial journey today. Step is a well-funded Series C company that has raised more than $175M, focused on disrupting the banking industry through a differentiated mobile-first consumer experience.

People love our product. We eclipsed over 5.5M million customers, and if you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you!

Role and Responsibilities

  • Support design, development, and go-to-market implementation of new products, features, and initiatives while ensuring compliance with applicable laws, rules, and regulations  
  • Act as primary expert and advisor on all Step product compliance matters
  • Serve as counterpart and liaison on product compliance matters with bank partners to facilitate compliance and credit model reviews and approvals
  • Analyze and summarize various regulatory developments and industry innovations impacting the business  
  • Stay informed and maintain a deep understanding of consumer protection, lending, and fintech regulations
  • Collaborate with cross-functional teams (product, engineering, marketing, design, and risk) to support the launch and post-launch activities of new products and features 
  • Manage product compliance standards for all marketing internally and externally with banking partners and platform partners 
  • Oversee compliance training programs for employees 
  • Manage privacy and data security compliance 
  • Perform and support all product, marketing, and privacy compliance examinations, regulatory inquiries, audits, and risk assessments 
  • Conduct all vendor and critical subcontractor diligence and reviews 
  • Provide regular reports on compliance activities to senior management, regulators, and Step’s Board of Directors

We're looking for someone who has

  • Bachelor’s degree with a minimum of five (5) years of proven and progressive experience; preferably in a compliance role with a financial institution or fintech
  • Experience in consumer banking, lending, payments, and deposits
  • Have extensive knowledge in financial / fintech regulations and network rule compliance within products including, but not limited to: 
    • TILA/Reg Z, ECOA/Reg B, FCRA, UDAAP, EFTA, SCRA/MLA, GLBA, COPPA
    • SEC broker-dealer and investment advisory 
    • Credit model regulatory compliance 
    • All other applicable regulations and network rules
  • Experience growing existing compliance infrastructure and internal controls
  • Proven track record of successful cross-functional collaboration across internal stakeholders
  • Ability to independently advance progress with limited oversight 
  • Superb verbal and written communication skills
  • Strong analytical skills and impeccable attention to detail

Working at Step

  • Competitive salary based on experience, with full medical and dental benefits 💸
  • High potential for growth 📈
  • Stock in an early-stage startup 🤩
  • Flexible WFH and vacation policy 🏝
  • Paid parental Leave 🐣
  • Employee referral program 👯‍♀️👯
  • 401K plan 💪🏻